iTunes Hacking Complaints Revealed

Customers Describe Fraudulent Activity in Online Forum
iTunes Hacking Complaints Revealed

For more than two years, iTunes customers have been voicing their complaints in an online forum on Apple.com about hacked store accounts and unauthorized transactions, The Global Mail reports.

See Also: Webinar | The Future of Adaptive Authentication in Financial Services

Since November 2010, customers have taken to the online forum to talk about their accounts being hacked and purchases being made without their knowledge. This ranged from gift cards and store credit being drained to PayPal accounts being used without the accountholder's knowledge.

The issue recently came to light in a recent analysis by The Global Mail, a news website.

Midday Feb. 13 there were 75 pages in the forum that described customers' experiences with unauthorized purchases and odd activity happening on their accounts. Apple has not confirmed the number of hacked accounts. The iTunes store has more than 200 million active accounts, The Global Mail reports.

In the forum, customers say that Apple is refunding them their store credit but they complain that the company is not addressing the problem further or giving them more insight into what's happening.

Money lost in the online hacks ranges from a few cents to $500, according to the Huffington Post.

As of Feb. 13, Apple had no statement about the situation on its website, and the company did not reply to a request for comment.

The Global Mail reported that Apple wouldn't discuss the situation or explain what's being done to remedy the problems.


About the Author

Information Security Media Group

Information Security Media Group (ISMG) is the world's largest media company devoted to information security and risk management. Each of its 28 media sites provides relevant education, research and news that is specifically tailored to key vertical sectors including banking, healthcare and the public sector; geographies from the North America to Southeast Asia; and topics such as data breach prevention, cyber risk assessment and fraud. Its yearly global Summit series connects senior security professionals with industry thought leaders to find actionable solutions for pressing cybersecurity challenges.




Around the Network

Our website uses cookies. Cookies enable us to provide the best experience possible and help us understand how visitors use our website. By browsing databreachtoday.co.uk, you agree to our use of cookies.